Here at Don Wessel Honda, we make sure to take care of your car as if it was our own. Our dealership has been around for 50 years and some of our employees have been here for over 20 years and their knowledge is reflected in the way we handle our business. We pride ourselves on our Legendary Service, and that goes hand in hand with how we treat our customers.
We make sure to take care of you from the moment you drop your car off until the minute you drive off our lot. Our dealership is a DRP collision center for eight different insurance companies which means that we are in direct contact with them and we work together to make sure you are taken care of. We also have a courtesy ride that will take you around town while you are waiting on your car. Or, if you need to leave your car overnight, we will help you with rentals!
There’s always been debate about whether it’s better to get your vehicle repaired at the dealer if go to an independent mechanic. We believe it’s always better to trust the technicians and parts available you’ll find at the dealership, and here’s why.
The commonly held belief, and the main reason people will tell you to go to independent shops over dealerships for collision repairs, is that independent mechanics charge less than dealerships. Historically, this may have been the case, but with advancing technologies, non-dealership shops have felt the same pressure to get advanced training and buy new repair and diagnostic tools, meaning they’ve had to raise their rates and are often comparable with dealership prices.
It’s a trade-off. Either their prices are higher and the work is done with better training and materials, or the prices are lower and the materials and work aren’t as high-quality. This isn’t necessarily so cut and dry, but it’s important to consider before you jump at the lower prices of an independent shop.
Then, there’s the fact that dealerships have the quickest access to factory original parts as well as guaranteed brand-certified technicians. Dealerships are all about streamlining the process for you, so not only do they tend to have the ideal replacement part on hand for your vehicle that’s built specifically for it, they also do their best to make the repair process easy for you. From comfortable waiting spaces to easy loaner car pickup, dealerships have everything on hand to make your wait as short as possible. And at Don Wessel Honda we have a lifetime guarantee on all labor as long as you own the vehicle!
It's also important to note that dealership service has diversified in the last few years and aims to be more affordable and offer competitive rates on OEM parts, better warranties, and flat rate pricing that isn’t based on the time taken, so car owners know what they’re getting up front. With such a focus on customers and maintaining a high skill level, our dealership is the only place to go! Bring your Honda to Don Wessel Honda today.